1. Accepted Payment Methods
We accept the following payment methods for all purchases:
Visa, MasterCard, American Express, and other major credit cards
PayPal
Apple Pay and Google Pay
Bank transfers (for larger orders, please contact us at support@ardrone.shop)
2. Payment Processing
Payments are processed immediately upon purchase. Once your payment is confirmed, you will receive an order confirmation via email. Please ensure your billing information is accurate to avoid delays in processing.
3. Currency
All prices listed on our website are in GBP (£). If you are purchasing from outside the UK, your credit card or PayPal account will be charged in your local currency at the current exchange rate, depending on your payment provider’s policies.
4. Security
We take security seriously. All payments are securely processed through encrypted SSL connections, and no payment information is stored on our servers. For questions about payment security, please contact us at support@ardrone.shop.
5. Billing Issues
If you encounter any issues with billing, please reach out to us within 14 days of your purchase at support@ardrone.shop or call us at +447587529171. We are happy to assist with any discrepancies or clarifications.
6. Refunds and Cancellations
Refunds are issued based on our return policy, which requires items to be returned in their original condition.
If you wish to cancel your order, please contact us immediately at support@ardrone.shop. Orders that have already been shipped cannot be canceled.
7. Taxes and Duties
All orders within the UK are subject to applicable VAT. International customers may be subject to customs duties or taxes imposed by their country, which are the responsibility of the buyer.
8. Payment Failure
In the event of a payment failure, please ensure that your card details are correct and that there are sufficient funds. If issues persist, contact your bank or payment provider for assistance.